Digital Contract Portal

From Handwritten to Hands-Free: Streamlining Sales and Digitizing Forms for a Fence's by Dente

Services

Contract Automation
Digital Form Creation
Quote Calculation Logic

The Goal

Our goal was to create an intuitive online form that captures data, performs real-time pricing calculations, and generates polished PDFs—eliminating manual entry and accelerating the sales process.

We set out to eliminate the inefficiencies of paper-based forms by building a fully digital solution. In doing so, we aimed to reduce errors, speed up workflows, and improve the overall customer experience.

The Challenge

Fences by Dente relied on a manual, paper-based process for capturing customer details and fence installation specifics. The process involved:

  • Writing customer and project information on a physical contract (including a state-mandated form).
  • Scanning the document.
  • Creating a fence layout in a secondary tool.
  • Manually adding the layout to the scanned contract.
  • Sending the completed document through DocuSign.

This method led to several inefficiencies, including:

  • Human error – Mistyped customer details and handwritten corrections caused delays.
  • Lack of flexibility – Written information couldn’t be easily edited once scanned.
  • Time-consuming workflow – The process required multiple steps, slowing down the sales cycle.
  • Limited customization – Incorporating the fencing layout into the contract was cumbersome.

The Solution

Port & Starboard developed a custom digital form within the Fences by Dente internal portal, designed to:

✅ Enable seamless data entry and easy modifications.
✅ Allow for quick uploads of fence sketches or project photos.
✅ Auto-generate a downloadable PDF ready for any e-signature tool (DocuSign, PandaDoc, AdobeSign).
✅ Include built-in logic to calculate quotes based on local city taxes, material costs, and labor rates.

The Results

The new digital workflow transformed Fences by Dente’s sales process:

📊Faster contract turnaround – Sales reps can complete and send contracts in minutes, not hours.
📊Fewer errors – Digital entry reduces mistakes and makes updates easy.
📊Increased efficiency – Sales teams spend less time on paperwork and more time selling.
📊Seamless team collaboration – Sales reps start the contract, and office staff can complete or refine details before sending for signature.

Scalability & Industry Applications

This solution is ideal for any business that relies on contracts generated from customer forms, including:
🔹 Roofing
🔹 General Contracting
🔹 Plumbing
🔹 Electrical
🔹 Landscaping
🔹 Painting

With an intuitive user-friendly interface, minimal training is needed—any team member can access the form through the portal, input necessary data, attach sketches, and finalize contracts in just a few clicks.

Port & Starboard’s digital solution has given Fences by Dente a faster, more accurate, and scalable contract workflow, empowering their team to focus on what they do best—building great fences.

If your business relies on contracts and paperwork, we can help you streamline the process. Reach out to us and see how a custom digital solution can save you time and reduce errors.

If your business relies on contracts and paperwork, we can help you streamline the process. Reach out to us and see how a custom digital solution can save you time and reduce errors.

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